Friday, June 15, 2018
More Collection & Debt Settlement Services Act Changes!
The Collection Agencies Act of Ontario, originally drafted in 1975, has often gone years without the slightest change – not recently,...
Tuesday, April 17, 2018
Marketing 101 - Being Your Own Storyteller
I got a call today from a colleague who works at another company in my field, asking for an opinion on hiring a marketing company to pro...
Friday, March 9, 2018
Getting Collectors Involved In The Big Picture
So, you have a collection team involved in the process of representing your company, recovering doubtful accounts, diffusing complaints, ...
Friday, February 16, 2018
S o, this week a number of things came up in our company, all revolving around responsibilities and roles. In a traditional company wit...
Friday, February 2, 2018
Collection Tip - The Timing of Calls
In the regular course of business, you might diarize files on a turnover basis, so you are effectively ‘rotating’ your files, reaching ou...
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